FOOD SERVICE SUPERVISOR I (2024)

Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

GRADE

7

LOCATION OF POSITION

954 Forrest Street

Baltimore, Maryland 21202

POSITION DUTIES

The main purpose of this position is to supervise Food Service Workers who are responsible for the sanitation of the kitchen, preparation and serving of meals in a correction facility.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience in food production or service for a large scale food service operation.

Notes:

1. Candidates may substitute additional experience in food production or service for a large scale food service operationon a year-for-year basis for up to four years of the required education.

2. Candidates may substitute additional education in the area of food service management, nutritional care, institutional administration or a related areaon a year-for-year basis for up to two years of the required experience.

3.Candidates may substitute U.S. Armed Forces militaryservice experience as a non-commissioned officer in Food Preparation and Serving classifications or FoodPreparation and Serving specialty codes in the Food Service fieldof work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following desired qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Experience with reports regarding food service operation
  • Knowledgeable in the food service policies, procedures and guidelines
  • Experience with the inspection of food service facilities, equipment, and operations to evaluate compliance with the standards of sanitation, quality and efficiency.

The following qualification is preferred, not required:

    • Servpro Certification

    SPECIAL REQUIREMENTS

    Employees in this classification are subject to call-in and, therefore, will be required to provide the employing agency with a telephone number where they can be reached.

    SELECTION PROCESS

    Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.

    All information concerning your qualifications must be submitted by the closing date.We will not consider information submitted after this date.

    Successful candidates will be ranked as Best Qualified and placed on theeligible (employment) list for at least one year.

    EXAMINATION PROCESS

    The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.

    It is important that you provide complete and accurate information on your application.Please report all experience and education that is related to this position.

    BENEFITS

    As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

    CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS

    ·Personal Leave - New State employees are awarded six (6) personnel days annually (prorated based on start date)

    ·Annual Leave -Ten (10) days of accumulated annual leave per year
    ·Sick Leave -Fifteen (15) days of accumulated sick leave per year
    ·Parental Leave - up to Sixty (60) days of paid parental leave upon the birth or adoption of a child
    ·Holidays - State employees also celebrate at least Twelve (12) holidays per year

    ·Pension - State employees earn credit towards a retirement pension

    FURTHER INSTRUCTIONS

    Online applications are highly recommended. However, if you are unableto apply online, the paper application and supplemental questionnaire maybe emailed to hr.recruitmentuser@maryland.gov or faxed to 410-484-5928. Paper application materials must be received in our office by the closing datefor the recruitment.

    If you are submitting additional information, the preferred method isto upload it with your application. All uploaded additional informationmust be received by the closing date and time. If you are unable to upload,
    please email the requested information to hr.recruitmentuser@maryland.govreferencing the recruitment number in the subject line, or fax to410-484-5928(providing a cover sheet with your contact information,
    recruitment name, recruitment number and the number of pages faxed). Onlyadditional materials that are requested will be accepted for thisrecruitment.

    For questions regarding this recruitment, please contact the Departmentof Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

    If you are having difficulties with submitting your onlineapplication, please contact the DBM Recruitment and Examination Division atApplication.Help@maryland.gov <Application.Help@maryland.gov> or410-767-4850.

    Jodee Maldonado, HR Analyst-jodee.maldonado@maryland.gov


    We thank our Veterans for their service to our country.

    People with disabilities and bilingual candidates are encouraged to apply.

    As an equal opportunity employer, Maryland is committed torecruiting, retaining, and promoting employees who are reflective of theState's diversity.

    FOOD SERVICE SUPERVISOR I (2024)

    FAQs

    What is the best answer to the interview question for a supervisory position? ›

    Example: I'm interested in this supervisory role because I have over 5 years of experience successfully leading teams and managing projects. I enjoy mentoring others and helping team members develop their skills. This position would allow me to use my leadership abilities to help the company achieve its goals.

    What are the duties of a food service supervisor? ›

    TYPICAL DUTIES

    Prepares timetables, work schedules, cleaning schedules or coordinates their preparation. Participates in development of sanitation, security and safety standards and ensures implementation of standards established. May develop policies and procedures for operation of services.

    Why should we hire you as a restaurant supervisor? ›

    The goal for a successful interview for a Restaurant Supervisor is for the candidate to showcase their experience in managing a team, ability to maintain the cleanliness and safety of the restaurant, and demonstrate exceptional customer service skills.

    Why should we hire you as a food service worker? ›

    The most important qualities for a Food Service Worker include strong communication skills, attention to detail, adaptability in fast-paced environments, a commitment to food safety, excellent customer service, and the ability to work collaboratively in a team.

    Why should we hire you as a supervisor? ›

    A supervisor's job requires accountability and responsibility, so explain how you'll use those attributes to improve the team. You can illustrate your manager mindset by talking about how you like to lead and manage people, ideas to improve productivity, or tools you'd use to increase employee engagement.

    How do you pass a supervisor interview? ›

    Take the time to reflect on your own experiences, accomplishments, and challenges as a supervisor, and consider how they align with the interview questions discussed. Practice your responses, focus on highlighting your strengths, and be prepared to provide specific examples that demonstrate your abilities.

    How can I be a good food service supervisor? ›

    The eight most common skills for food service supervisors in 2024 based on resume usage.
    • Good Judgment, 14.8%
    • Safety Practices, 11.0%
    • Food Production, 10.4%
    • Customer Service, 8.4%
    • Food Handling, 8.1%
    • Patients, 7.0%
    • Culinary, 5.9%
    • Other Skills, 34.4%

    What does a food service field supervisor do? ›

    Assigns, monitors, and supervises staff assignments for accuracy and completeness; schedules and tracks staff training needs; provides guidance and direction to staff; investigates employee complaints. Schedules and monitors overtime and standby assignments.

    What is the professional summary of food service supervisor? ›

    Food Service Supervisors work in establishments serving food and are responsible for: checking quality, solving customer complaints, maintaining stocks, monitoring food preparation, scheduling shifts, training and motivating staff, and making sure safety guidelines are followed.

    How do I answer why should I hire you? ›

    A: When answering, focus on your relevant skills, experience, and achievements that make you the best fit for the role.You should hire me because I am a hard worker who wants to help your company succeed. I have the skills and experience needed for the job, and I am eager to learn and grow with your team .

    What is a good answer for what is your weakness? ›

    So, instead of giving vague answers like "I'm not good at everything," pinpoint a particular area where you need improvement. For example, you might say, "I sometimes struggle with delegating tasks because I'm a perfectionist and I want to make sure I do everything correctly."

    How to answer tell me about yourself? ›

    The best way to answer "Tell me about yourself" is with a brief highlight-summary of your experience, your education, the value you bring to an employer, and the reason you're looking forward to learning more about this next job and the opportunity to work with them.

    What is your strength answer? ›

    Sample Answer

    “My greatest strength is my ability to excel in highly pressurized situations. I have found creative ways to keep calm when working under pressure, for example, organizing my work more efficiently and getting the MOST important work done during the times I am MOST productive.

    Why are you interested in this position? ›

    Why are you interested in the position answer? I am interested in this position because it aligns perfectly with my skills, experiences, and career aspirations. I am excited about the opportunity to contribute my expertise to [Company Name] and make a meaningful impact in [specific area or industry].

    What to say when applying for a supervisory position? ›

    “While the key qualities of a supervisor are vast and countless, I emphasize leadership, effective communication, problem-solving skills, adaptability, and empathy when I guide a team. I do my best to provide clear guidance to properly motivate the team and foster a culture of collaboration.

    How to sell yourself in an interview for a supervisory position? ›

    Focus on benefits for the company. Highlight your leadership skills. Provide real-world examples. Demonstrate a management mindset.

    What is your greatest supervisory strength? ›

    Qualities of a Good Supervisor
    1. Strong Verbal and Written Communication. For teams to function effectively, supervisors must have strong communication skills. ...
    2. Emotional Intelligence. ...
    3. Ability to Delegate. ...
    4. Being Flexible. ...
    5. Maintaining a Positive Attitude. ...
    6. Passion for the Organization. ...
    7. Diversity Awareness. ...
    8. Problem Solving.
    Sep 2, 2022

    How to answer what do you need from your supervisor to be successful? ›

    Other good answers might sound like: “A supervisor should have good leadership and communication skills and should be able to offer constructive criticism.” “I would expect a supervisor to keep the lines of communication open with me and offer feedback when I'm doing a good job and when I have room for improvement.”

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