Bad after bad.Waitress was not very welcoming to begin with.But we got our order placed and she brought us the food in a timely manner.Never offered to bring any utensils.I went up and asked a staff member who got them for us.I then asked for mustard and bbq sauce and she turned around, served another table and then started sweeping around my feet.Never responded to me or brought us the sauces I asked for.Then we discovered the two burgers we ordered medium rare were still raw and one still had paper stuck to it.The chef told us that is what we asked for and that “medium rare is still raw inside”.We opted to not have them remake them after getting spit on by the chef while she was talking to us.Floor was covered in food and oil (almost fell because my shoes could t get any traction).Would never recommend to anyone.The only positive I can give is the fries are tasty and the chicken sandwich we got was cooked through and tasted good.
Owner response
Hi Brian! We apologoze for missing the mark on your most recent visit.Please email us at tabatha.hawkins@hmshost.com so we can follow up.Thanks!
got the Bacon Cheeseburger on Steroidsthis was an ASTONISHINGLY good burgerlike wowI knew what I was getting into when I saw the toppings, and decided to add a fried egg on top of it, but my goodnessthe one thing that I think could've been better about this burger were the buns - they were a bit too soft, which madethem kind of blend in to the rest of the burger rather than stand out.also they might've been a bit too small to containthe rest of the burger.the only other thing I have is I wish there was a bit more mayo on hereother than that, the inside of this burger was all-time goodstarting with the patty - this might be the best beef patty I've ever had in a burgerIt was so incredibly thick, thick enough that it rivals and maybe even surpasses the thickness of a double burger withtwo separate beef patties.In addition to that, I had the option to pick how I wanted it cooked - where I picked medium -and this was absolutely an incredible decision because this patty was so perfectly juicy without being too softA lot of places will automatically cook your burger well-done for food safety reasons, but I'm really glad I was able to customizethis to be medium - and this resulted in an unforgettable experience - especially when you think about how incredibly thick this wasthe bacon was also so good - it was incredibly crispy - and had deep flavor to it.I was quite impressed that the jalapeno baconactually managed to have some spice to it.In addition, the pieces were large, and there were 6 of them in total, which meant each biteof the burger was given a beautiful-tasting crisp textureThe fried egg added as a perfect topper to the patty - it was somewhat leaking, but combined so well with the rest of the burgerto add just that additional soft egg-like flavor that I love.Giving props to myself on that fantastic additioneven the lettuce and onions were really good in this burger!if all of this wasn't enough - it also came with a side of tater tots - and a lot of themWhile I wish these were warmer, and slightly more oily, I did absoutely love the crunch of the breading on these, along with the soft interiorthese tots were a great break from the traditional default fries that typically come with a burgeri do wish they had their own dipping sauce rather than the default kraft mayo in a tubeThis meal was especially impressive because it didn't cost *that* much (about 20 dollars in total) but the portion size was quite massiveThe burger, and especially the meat, was pretty huge - big enough that I couldn't eat it with just one hand at the startI would have to say the entire meal lands over 2000 calories - which is quite impressivethis meal was so good that even though i was in a pretty suboptimal eating environment (an airport lounge seat with no table) it was still incredibleoverall, a near perfect burger, and a pretty fantastic overall meal.9.15/10
Owner response
Thanks for leaving us some love, James! We sure are looking forward to seeing you again soon!
For an airport restaurant, their bfast was pretty good. I'm usually at the bar when I go there, but an early morning flight had me getting the Greek Popeye omelet.It was not too bad at all. Instead of hashbrowns or home fries, you get tater tots. Kind of different for bfast, but they were decent.
Owner response
Thanks for stopping by, Dan.We hope we get the chance to serve you again soon & bump those stars up to five!
