Medicare Tools and Resources | BCBS of Tennessee (2024)

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MEDICARE PLAN MANAGEMENT TOOLS & RESOURCES

We’ve pulled together some things to help you learn about and use your benefits, like looking up your drug list or downloading a form.

LOG IN TO YOUR ACCOUNT

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COVID-19 Resources

The COVID-19 Public Health Emergency has ended. See what this means for your benefits.

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COVID-19 Resources

The COVID-19 Public Health Emergency has ended. See what this means for your benefits.

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We’ve got you covered

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Find Care

You can search for all the doctors, hospitals and specialists that are in our Medicare Advantage network.

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Pharmacy & Prescriptions

Find out if your plan covers your prescription drugs and find a pharmacy in your network.

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Shop for Over-the-Counter Items

BlueAdvantage members get a quarterly allowance to spend on over-the-counter (OTC) items like cold medicine, vitamins and more. Order online and have them shipped right to your door.

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Dental, Vision & Hearing

We know that sometimes Original Medicare isn't enough. That's why you get dental, vision, and hearing benefits with our Medicare Advantage plans.

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Documents & Forms

Find important documents and forms.

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Get your Plan Materials

Request a copy of your Evidence of Coverage, provider directory, pharmacy directory of list of covered drugs.

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Our BlueAdvantage members get a quarterly allowance for OTC items. We want to help you get the most out of this benefit. So we’ve answered some of your most common questions about it here.

Am I eligible for the OTC benefit?

If you’re a BlueAdvantage or BlueAdvantage Freedom member, you get this benefit. This benefit isn’t included in our BlueAdvantage Plus plans.

How can I spend my OTC allowance?

You can use your OTC allowance to buy wellness items like cold medicine and vitamins. There are three ways to shop:

  • Online: The easiest way to shop for these items is to go online. Just click here to log in or create your OTC account. Once you’ve signed up, you can go online to check your current balance and place an order. Items ordered online will be shipped right to your door.
  • By Phone: You can also call in your catalog order. Just contact 1-888-628-27701-888-628-2770, TTY 711711. You can speak to a live agent Monday to Friday, from 9 a.m. to 8 p.m. ET. Please have your Member ID and order ready when calling.
  • At the Store: Prefer to shop in person? You can shop for approved items at most CVS pharmacies. To see what stores you can shop at, go to the OTC login page. Then select Store locator. If you’re already logged in, you may need to log out to use this feature.

Does my allowance roll over?

No. Your allowance doesn’t roll over, so be sure to get the items you need by the end of each quarter. Here are the important dates to remember:

  • Quarter 1: Jan. 1–March 31
  • Quarter 2: April 1–June 30
  • Quarter 3: July 1–Sept. 30
  • Quarter 4: Oct. 1–Dec. 31

Will I need to use a special card for this benefit?

No. You just need your BlueAdvantage or BlueAdvantage Freedom Member ID. If you’re shopping online, you’ll only have to enter your Member ID once — when you create your OTC account. If you’re shopping in person, you’ll let the cashier know you’re paying with your plan allowance. They may ask to see your Member ID just to confirm it’s you.

Note: You can’t spend more than your current balance or use your own money when ordering by phone or through your online account. You can use your own money when shopping at a local store.

Will I get an OTC catalog?

The best way to search for approved OTC items is with your online OTC account. There, you can easily see what’s available, check your current balance and place your order. If you’d like a print catalog mailed to you, please call us and let us know.

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MEMBER DISCOUNTS, PROGRAMS AND BENEFITS

Learn more about

If you’re already a member of a BlueCross BlueShield of Tennessee Medicare plan, you have access to these resources. Log in now to start enjoying them.

Be fit, stay focused, and get social with a free fitness program

We offer a free fitness program to help you achieve your health and fitness goals.

  • Many locations to pick from, from national chains to local gyms
  • Group exercise classes designed for all fitness levels and abilities
  • Social activities and more

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Exercise at home or at a local fitness center

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Keep track of your fitness goals

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Access healthy diet and fitness tips

Pay less for health and wellness with our Blue365® discounts.

Live a healthy lifestyle for less with discounts on health and wellness products and services.

  • Fitness products
  • Personal care
  • Healthy eating

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At Blue of Tennessee with Sanitas Medical Center, you can get help with your health plan and take care of most of your medical needs in just one stop. See your primary care provider and get urgent care, screenings, lab tests and X-rays with Sanitas. Or meet with a BCBST plan advisor to answer your questions, get help with claims or shop for plans.
Other providers are available in our network.

Find a Location

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Primary care, plus urgent care at select locations

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A dedicated care team to help you stay on top of your health

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Preventive screenings and vaccinations

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Make healthy decisions & earn gift cards

Here’s one more reason to get the screenings you need done this year. Through our My HealthPath® Wellness and Rewards Program, you can get gift cards when you're eligible for certain preventive screenings.

Log In to Sign Up

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Coverage when you travel

Your BlueAdvantage (PPO)℠ benefits go with you when you travel. Emergencies, urgently needed care and out-of-area dialysis are covered as in-network nationwide.

You can get routine care at in-network providers in all states except Alaska, and Wyoming . You can still get routine care in these states, but you will pay the out-of-network amount.

Questions? Give us a call 1-800-831-25831-800-831-2583, TTY 711711

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Coverage when you travel

Your BlueAdvantage (PPO)℠ benefits go with you when you travel. Emergencies, urgently needed care and out-of-area dialysis are covered as in-network nationwide.

You can get routine care at in-network providers in all states except Alaska, and Wyoming . You can still get routine care in these states, but you will pay the out-of-network amount.

Questions? Give us a call 1-800-831-25831-800-831-2583, TTY 711711

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You can get all of your plan details in one secure place when you register your online account here or in the BCBSTNSM app. You’ll find all your recent claim summaries, find providers in your network, estimate costs and more.

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Your rights as a member

Access notices and forms to understand your rights and responsibilities, and make requests related to those rights.

View Member Rights

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Get one-on-one help

We're here to answer your questions and offer one-on-one help. If you want to talk about your plan, call us at 1-800-831-2583, TTY 711, Monday through Friday from 8 a.m. to 9 p.m. ET.

We're here to answer your questions and offer one-on-one help. If you want to talk about your plan, call us at 1-800-831-2583, TTY 711, Monday through Friday from 8 a.m. to 9 p.m. ET.

CONTACT US

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Medicare Tools and Resources | BCBS of Tennessee (2024)

FAQs

Does Tennessee have OTC benefits? ›

BlueAdvantage members get a quarterly allowance to spend on over-the-counter (OTC) items like cold medicine, vitamins and more.

How much is the BCBS OTC allowance in Tennessee? ›

BlueCare Plus members get $230 a month to use on over-the-counter (OTC) items, healthy food and housing utilities. BlueCare Plus Select members get $300 a month for OTC items, healthy food and housing utilities. BlueCare Plus Choice members get $280 for OTC items and healthy food and $100 a month for housing utilities.

Does Blue Cross Blue Shield cover Zepbound? ›

If Zepbound has received FDA approval for your specific medical condition, it will likely be covered by BCBS.

What is the deductible for BlueCross BlueShield of Tennessee? ›

What is the overall deductible? Network providers: $0/single, $0/employee + child(ren), and $0/family. Out-of-network providers: $200/single and $600/employee + child(ren) and $600/family. Doesn't apply to preventive care.

Can I buy laundry detergent with my OTC card? ›

Use your $25 a month to get items like baby wipes, allergy products, pain relief medicine and more. You can also get everyday items like laundry detergent, soap and toothbrushes.

What food items can you get with a OTC card? ›

Examples of approved food items are fruits, vegetables, meats, poultry, seafood, eggs, dairy, rice, pasta, beans, and much more.

Does Medicare pay for OTC items? ›

Over-the-counter (OTC) benefits help cover the cost of eligible OTC health and wellness products. This benefit is included in most Medicare Advantage plans, but not all.

How do you qualify for an OTC card? ›

Who Qualifies for an OTC Card?
  1. Age: You generally need to be at least 65 years old to qualify for Medicare.
  2. Work history: You must have worked and paid into the Medicare system through taxes for at least 10 years (or 40 quarters).
  3. Disability: Some people under 65 with qualifying disabilities can also enroll in Medicare.
Jan 4, 2024

Can you buy potato chips with an OTC card? ›

Items that do not qualify include non-food and pet items, alcohol, baby formula, candy, chips, coffee shop items, desserts, fresh baked goods, soda, and tobacco. To check if an item is approved, members can download the Healthy Benefits Plus app, scan the product and it will advise if item is allowable.

How to get Mounjaro for $25? ›

How to get a Mounjaro Savings Card. The Mounjaro Savings Card is available through Eli Lilly. Depending on your eligibility, you may pay only $25 for a 1-month or 3-month supply of Mounjaro. Unfortunately, the Mounjaro Savings Card is only available to people with commercial health insurance.

How to get Zepbound for $25? ›

For patients with commercial drug insurance coverage for Zepbound: You must have commercial drug insurance that covers Zepbound ®(tirzepatide) and a prescription consistent with FDA-approved product labeling to pay as little as $25 for a 1-month, 2-month, or 3-month prescription fill of Zepbound.

How to get wegovy? ›

Wegovy is a prescription-only medication. This means you must get a prescription from a licensed healthcare professional, such as a doctor or nurse practitioner, to access it. Once you have a prescription for Wegovy, you can fill it at your local pharmacy or through a reputable online pharmacy.

Is BlueCross BlueShield of Tennessee a PPO or HMO? ›

Like many insurance companies, BlueCross BlueShield of Tennessee's product offerings include the following types of plans: PPO.

Can I use BCBS Tennessee in another state? ›

BlueCard — Wherever You Go, Your Health Care Coverage Goes With You. When you're a BlueCross BlueShield of Tennessee plan member, you take your health care benefits with you — across the country and around the world — through the BlueCard program.

What is a copsy? ›

A copay is a fixed out-of-pocket amount paid by an insured for covered services. It is a standard part of many health insurance plans. Insurance providers often charge co-pays for services such as doctor visits or prescription drugs.

Does Tennessee participate in the Affordable Care Act? ›

Tennessee uses the federally run health insurance exchange (Marketplace), HealthCare.gov, for residents to purchase its ACA Marketplace plans.

What is the OTC allowance? ›

An OTC benefit is a part of most Medicare Advantage plans. It gives you money to spend on eligible OTC products. This is typically a fixed allowance that comes every month or quarter.

How much OTC does UnitedHealthcare give per month? ›

You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online at https://www.cvs.com/benefits. You order from a list of approved items, and it will be sent to your address. How much is my OTC benefit? You have $25 per month.

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